If you’re reading this with a first session booked, or are considering taking that step, it’s completely normal to feel a mix of hope and nerves. You might be wondering what you’ll actually talk about, whether it will feel awkward, or if talking through a screen can be as effective as being in the same room.
These uncertainties are common, and a good therapist will know how to guide you through them. The primary goal of a first session isn’t to solve everything; it’s to build a connection and establish a sense of safety. This guide will walk you through the typical process, from practical preparation to the emotional arc of the conversation, to help you approach your first meeting with more confidence and less worry.
Before You Log On: How to Prepare
A little preparation can help you feel more grounded and ready to engage.
- Find Your Space: Choose a quiet, private room where you won’t be interrupted. Make sure you’re comfortable, have some water, and that the lighting allows your therapist to see you clearly.
- Test Your Tech: A few minutes before the session, check your internet connection, webcam, and microphone. Ensure the video conferencing software (like Zoom) is installed and updated. Having a stable technical setup removes one common source of pre-session anxiety.
- Reflect Gently: You don’t need a perfectly crafted speech. It can be helpful to briefly reflect on what’s bringing you to therapy now. What would you like to feel differently? Broad answers like “less anxiety,” “better relationships,” or “to understand myself more” are perfectly fine starting points. Remember, there is no wrong answer, and having no clear answer is also completely valid.
Your preparation starts with choosing the right practitioner. This in itself can feel like a minefield, as the options are broad and varied. Think about your preference of gender, age range, sexual orientation. My suggestion above all, is to select a qualified online therapist you feel intuitively drawn to.
The Session Itself: A Typical Structure
While every therapist has their own style, most initial sessions follow a similar supportive structure.
- The Welcome and Confidentiality Check: Your therapist will begin by warmly welcoming you and will explain their confidentiality policy in clear terms. This is the essential foundation of your work together, designed to create a trustworthy, private container for everything you share.
- The Initial Conversation – Your Story: Your therapist will likely ask an open question like, “What’s brought you to therapy?” This is your invitation to start sharing at your own pace. They will listen and ask thoughtful questions to understand your world, your history, and your current challenges. This phase is not an interrogation; it’s them carefully trying to see life through your eyes.
- Your Questions Are Welcome: This is a two-way conversation. You are encouraged to ask your own questions – about your therapist’s experience, their approach to issues like yours, how they typically work, or what ongoing sessions might look like. This is a vital part of assessing your mutual ‘fit’.
- Collaborative Next Steps: Towards the end, you’ll discuss the practicalities of working together. This includes agreeing on a regular time, the fee, and the cancellation policy. More importantly, you might begin to shape some initial intentions for your work, even if they are as simple as, “I’d like to understand my anxiety better.”
The Unique Aspects of the Online Format
You may wonder if connecting through a screen can feel personal enough. Many clients find that once the conversation begins, the medium fades into the background. In some ways, being in your own familiar space can make it easier to open up. The online format also offers remarkable consistency – your therapy space is always just a click away, removing travel time and making it easier to maintain a regular routine, which is key to progress.
After the Session: Processing and Moving Forward
It’s very common to feel a range of emotions afterwards. You might feel relief, emotional tiredness, hopefulness, or vulnerability. Be gentle with yourself. This is a sign you’ve engaged in meaningful work. A little quiet time, a walk, or a cup of tea can help you transition gently back into your day.
In the following days, reflect on how you felt with the therapist. Did you feel heard and respected? Could you sense the potential for trust? The quality of this relationship is the single most important factor in successful therapy.
Taking the Brave First Step
Booking and attending that first session can be the most courageous part of the entire process. It is a powerful commitment to your own wellbeing and growth. By demystifying what happens, I hope you can approach it not as a test, but as the beginning of a supported exploration.

